Job offer : Customer service

Customer service

For an international company of Transit, based in Madagascar

Purpose & general responsibilities of the position:
Carry out international and local operations with due regards to high degree of quality service and communication, according to company policy and standards.

Specific responsibilities of the position:

Areas of responsibility
- Process file for all products (Air, Sea and Inland Service) by giving an on time visibility on the movement of freight to all parties involved.
- Ensure an efficient and effective service to customer
- Maintain a sound and close relationship with customer
- Maintain an active communication with management and peers for an efficient service delivery
- Assist in procurement tasks and carrier management

- Minimum 3 years’ experience in Operations or Customer Service in a freight forwarding or logistics industry
- Both fluent in English and French
- Familiar with desktop tools

Generic Characteristics
- Result oriented, pro-active, dynamic and self starter
- Painstaking and organized person
- Team player
- Customer oriented

We offer you
- a position based in Antananarivo
- a permanent contract
- a high potential for career development

Please send your updated CV with photo, motivation letter and salary expectation by email to, including this reference 2013-29/CUS before the 6th August 2013.

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